Company hiring " Technical Support Exec." in an urgent basis for Kolkata location., West BengalSCWT - Kolkata, West Bengal
• Interact with customers by phone, e-mail or online chat concerning various technical issues.
• Provide hands on support of customer care initiatives such as automated provisioning, online billing, order tracking and detailed account management.
• Solicit cross-selling and up-selling opportunities within the customer care experience.
• Tracking and reporting of relevant customer care performance metrics.
• Capturing and applying customer feedback.
Candidate should have good communication skills.
Qualification - H.S. Pass / Any Graduate with good communication.
Experience Required : 0 - 2 Yrs. BPO background preferred. Freshers are eligible.
Salary - As per Industry Norms(for Freshers) & with hike(for Experienced) +
Incentives + Bonus.
International Company with Pick & Drop facility available with T.A.
Referral Bonus are also available.
If interested send CV immediately.
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