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Company hiring " Technical Support Exec." in an urgent basis for Kolkata location., West Bengal

SCWT - Kolkata, West Bengal

Job Description


Job Description:

• Interact with customers by phone, e-mail or online chat concerning various technical issues.

• Provide hands on support of customer care initiatives such as automated provisioning, online billing, order tracking and detailed account management.

• Solicit cross-selling and up-selling opportunities within the customer care experience.

• Tracking and reporting of relevant customer care performance metrics.

• Capturing and applying customer feedback.

Candidate should have good communication skills.

Qualification - H.S. Pass / Any Graduate with good communication.

Experience Required : 0 - 2 Yrs. BPO background preferred. Freshers are eligible.

Salary - As per Industry Norms(for Freshers) & with hike(for Experienced) +
Incentives + Bonus.

International Company with Pick & Drop facility available with T.A.
Referral Bonus are also available.

If interested send CV immediately.

Careesma - 12 months ago - save job -

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